FAQ

Frequently asked questions

Account

Do I need to deposit anything?
No. ZapBits has no deposit functionality at all. Everything you earn comes from faucet claims, tasks and referrals.

Why do I need a FaucetPay account?
All payouts are sent to FaucetPay, a micro-wallet service. It lets us send fractions of a cent without losing it all to network fees. Register at faucetpay.io, then paste the same email or wallet address into your ZapBits withdrawal address.

Can I have more than one account?
No. One account per person, per household, per IP. We detect duplicates using your FaucetPay payout identity — creating a second account to claim twice will get both accounts banned and all balances forfeited.

Claiming

How often can I claim?
Once per hour per coin. The countdown is shown on each coin card and continues across page refreshes.

How much do I earn per claim?
Each coin has a base reward range. Your final reward also depends on your level multiplier and your daily streak bonus. The exact amount is drawn randomly within that range.

Why did my claim fail?
Common reasons: the cooldown has not elapsed, you hit the daily claim cap, your risk score is too high, or the automated payout circuit breaker is temporarily engaged. The error message always tells you which.

Withdrawals

What is the minimum withdrawal?
It differs per coin because network fees differ. The exact minimum is shown on the Withdraw tab of your dashboard before you submit.

How long does a withdrawal take?
Most are processed within a few minutes. If FaucetPay returns a retryable error we keep the request queued and retry automatically — you do not need to resubmit.

My withdrawal failed. Did I lose the coins?
No. A failed withdrawal is reversed automatically and the full amount is returned to your balance. You will see a paired reversal entry in your ledger.

Safety & compliance

Is ZapBits available in my country?
ZapBits is not available in jurisdictions where crypto faucet or reward services are restricted, including mainland China. Using a VPN or proxy to bypass a geographic restriction is a violation of these terms and will result in a permanent ban.

Do you offer gambling games?
No. ZapBits does not offer dice, Hi-Lo, or any other wagering game, and has no deposit functionality. Earnings come only from claims and task completion.

What data do you store?
See our Privacy policy. In short: your email, a hashed password, IP addresses used for fraud prevention, and an append-only ledger of every balance change.

Still need help?

Open a ticket from the Support tab in your dashboard and an operator will respond.